WinRT Support Blog

Monday, June 12, 2006

Problem Loggin in.

A User writes :

we tried to login as root and password as password which was given by you during the installation. But it not login in .

It says - Error in the user name or password

Please rectify this problem

Answer :
Sorry to disappoint you. We cannot rectify this problem, as it does not exist in our end.

It is correct that we do leave a lot of QA to the community, but we do actually test loggin in before we ship WinRT. I can assure you that the 652 other people who had downloaded WinRt would have complained right away if this had really been a general problem.

Some of the things to look for in your installation :

Did the install complete correctly ?

Try reinstalling.

Check caps lock when loggin in.
check that the mySql server is runing on your machine.


Regards

the WinRT Support team.

2 Comments:

  • Fails for me too!

    By Anonymous Anonymous, at 1:45 PM  

  • Folks,

    The RT uninstaller does not remove all the pieces of the previous version.
    Try to login as root with the password from the previous RT instance.

    By Anonymous Anonymous, at 6:39 PM  

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